Do you provide sftp (secure ftp)?

Yes, sftp is avialable, and we strongly recommend it over normal ftp for security reasons. For this to work, you need ssh (secure shell) access. If ssh is not active, you can open a support ticket to get it activated.

How do I change FTP password?

Your ftp username/password is same as your control panel (cpanel) username/password. You need to login to your cpanel typically located at http://yourdomain.com/cpanel or http://yourdomain.com:2082/ Once you login, you can find the link to Change Password. That changes the password for ftp/cpanel/ssh. If somehow you have lost the username/password of your cpanel, you can open a support ticket and ask for username of your particular account and get the password reset for...

What FTP software should I use?

We recommend WS-FTP and CuteFTP for Windows users. For Mac users, we recommend using Fetch, Anarchie and NetFinder. You can download the software’s at http://www.download.com by typing the name of the software in the “Search” box.

How do I set up Dreamweaver for FTP?

Your HostingWebsitez account allows you to set up many ftp users, with different levels of access to your website, for the security of your website. The main ftp user is set up with your account in Cpanel i.e. the same username and password as your CPanel. The main ftp user has access to everything in your account including directories outside of your website. For each new/additional ftp user you set up, you must enter their level of access by entering the directory they can access in the second step of the ftp user set up in Cpanel. After the setup is done, the system will direct the new ftp user right into that directory when it login. Please note the steps for Dreamweaver setup for these two types of ftp users below : a) Main CPanel/FTP user : Use below settings when connecting using main ftp user though Dreamweaver : – Ftp Host : For this just use your domain name. ( ie. domain.com, NO ftp:// ) – Host Directory : This should not be left blank, use ‘public_html’ – Username : Your Cpanel user (which is also your main ftp user) – Password : Your Cpanel password Important Note : Host Directory for the main ftp user must be set to public_html in your Dreamweaver, or the files will go to the wrong directory. b) New/Additional FTP users : Use below settings when connecting using new/additional ftp users (e.g. unewftpuser@domain.com ) through Dreamweaver : – Ftp Host : For this just use your domain name. ( ie. domain.com, NO ftp:// ) – Host Directory : Leave this blank...

Where do I upload my website files?

Your account has both non-web accessible space and of course your web accessible space. Your user home directory , /home/USERNAME , contains many files used to operate your website. You can create new folders here to store data or information you do not want the world to know about or see. This is a good place to store database connection or other files that contain passwords or critical data. To upload your “homepage” or website materials, the stuff you actually want the world to see, upload that into the “public_html” directory. You can of course create other sub directories and files there as well which will all be web accessible. /public_html – This is where your site files will go /public_ftp – Files for your anonymous FTP /www – same as your public_html directory Warning – Do not delete any pre-existing files or folders you first see in your home...

Where do I upload my website files?

Your account has both non-web accessible space and of course your web accessible space. Your user home directory , /home/USERNAME , contains many files used to operate your website. You can create new folders here to store data or information you do not want the world to know about or see. This is a good place to store database connection or other files that contain passwords or critical data. To upload your “homepage” or website materials, the stuff you actually want the world to see, upload that into the “public_html” directory. You can of course create other sub directories and files there as well which will all be web accessible. /public_html – This is where your site files will go /public_ftp – Files for your anonymous FTP /www – same as your public_html directory Warning – Do not delete any pre-existing files or folders you first see in your home...