How do I update my billing information?

Login into your billing profile at www.securedempire.com.  Then click on Client Area > Profile > Billing. If you do not know what your login email is, it is the same email that you receive invoice/receipt notices at. If you do not know your password you can use this password...

Features supported with OpenVZ

Parallels Virtuozzo and OpenVZ products cater to different crowds in the same market space. OpenVZ is the open source version of SWsoft’s award-winning virtualization software, Virtuozzo. Like its commercial counterpart, OpenVZ offers compartmentalized file systems, full root access, and reliable performance to virtual private server administrators. – OpenVZ offers the best virtual private server performance for your money. – OpenVZ includes our full complement of Linux operating system templates and application stacks. – Both(openVZ and Virtuzoo) are equipped with the same feature set on the clients end. You will not loose anything at your end. All the features would remain the same at your access level. – If you decide to go with OpenVZ, you will no longer have the Virtuozzo Power Panel but instead the SolusVM , which is an equally feature rich VPS manager. – There might be change of current IPs attached to your VPS if its in the different VLAN. If you are interested in OpenVZ then please let us know so we can check if the IP change will be...

Hybrid Upgrades

If you are upgrading your current account, vps, or reseller to our hybrid server plan, new IP’s will be required for this upgrade. We will work with you on the IP changes to make sure that you experience very little, to no down time, while the changes take...

What is fair share of CPU usage?

Our VPS servers allocate CPU resources based on equal share. With 20ish users on a hardware node you can see that if a single user is using 25% of the CPU consistently than this can cause problem for other users. If roles were reversed and your VPS was performing poorly due to some other clients activity you would want us to move them off or otherwise rectify the situation. It’s nearly impossible to provide with anything more accurate as there are other variables involved too. You could get placed on a node with a bunch of users who use hardly any CPU (for instance if their VPS was just for coding/development) in that instance you could probably use 80~90% and never hear a complaint. In that case the percentage used would be fair because it doesn’t harm and other users. If/when the other users started using more CPU then you may get a note from the techs that it is time to upgrade. Your next question could be what do we use for the hardware node, for that you can check our VPS Hosting page. We do use a high end Dual Core Dual CPU or Quad Core processors with at LEAST 12gb registered ECC RAM, and multiple SATA raid drives using the fastest hardware for superb I/O disk...