I’ve forgotten my login to the client area. How can I contact you?
If you do not know what your login email is, it is the same email that you receive invoice/receipt notices at. If you do not know your password you can use this password reminder. You can also email support (at) hostingwebsitez.com or call us during business hours at 801.774.9999.
Read MoreHow can I change my payment method?
You may call us at any time during business hours at 801.774.9999 to update your billing method. If you currently use a credit card and just want to change your credit card number you can login into your billing profile at www.securedempire.com. Then click on Client Area > Profile > Billing and update your card.
Read MoreWhich methods of payment are available?
We accept Visa, Mastercard and American Express credit and debit cards. We also accept paypal payments sent to billing (at) hostingwebsitez.com. US checks and money orders may be sent, but will not be applied as a payment until the funds clear the bank after being deposited.
Read MoreI don’t want to give my credit card information over the Internet, what else can I do to order ?
Our encrypted SSL connection keeps your credit card information completely safe. While we don’t offer telephone or fax-based technical support, note that even if we did, we’d be entering your credit card number into the exact same SSL-protected forms that you see on our website. US checks and money orders may also be sent, but will not be applied as a payment until the funds clear the bank after being deposited. Hosting Websitez PO Box 160046 Clearfield, UT 84016 We also accept paypal payments to billing (at) hostingwebsitez.com.
Read MoreIs there a way I can view past invoices?
Login into your billing profile at www.securedempire.com. Then click on Client Area > Profile > Invoices. If you do not know what your login email is, it is the same email that you receive invoice/receipt notices at. If you do not know your password you can use this password reminder.
Read MoreHow do I update my billing information?
Login into your billing profile at www.securedempire.com. Then click on Client Area > Profile > Billing. If you do not know what your login email is, it is the same email that you receive invoice/receipt notices at. If you do not know your password you can use this password reminder.
Read MoreFeatures supported with OpenVZ
Parallels Virtuozzo and OpenVZ products cater to different crowds in the same market space. OpenVZ is the open source version of SWsoft’s award-winning virtualization software, Virtuozzo. Like its commercial counterpart, OpenVZ offers compartmentalized file systems, full root access, and reliable performance to virtual private server administrators. - OpenVZ offers the best virtual private server performance for your money. - OpenVZ includes our full complement of Linux operating system templates and application stacks. - Both(openVZ and Virtuzoo) are equipped with the same feature...
Read MoreHybrid Upgrades
If you are upgrading your current account, vps, or reseller to our hybrid server plan, new IP’s will be required for this upgrade. We will work with you on the IP changes to make sure that you experience very little, to no down time, while the changes take place.
Read MoreWhat is fair share of CPU usage?
Our VPS servers allocate CPU resources based on equal share. With 20ish users on a hardware node you can see that if a single user is using 25% of the CPU consistently than this can cause problem for other users. If roles were reversed and your VPS was performing poorly due to some other clients activity you would want us to move them off or otherwise rectify the situation. It’s nearly impossible to provide with anything more accurate as there are other variables involved too. You could get placed on a node with a bunch of users who use hardly any CPU (for instance if their VPS ...
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